Delivery Policy

Delivery Services

  • Free Delivery: We provide complimentary delivery (excluding frozen products) to our valued local customers for orders of €40 and above within the city of Utrecht.
  • Within Utrecht: Orders (excluding frozen products) below €40 within Utrecht are subject to a €2.99 delivery fee.
  • Outside Utrecht: For orders (excluding frozen products) outside the city, a delivery fee of €7.50 applies, with no minimum order amount.
  • Nationwide Shipping: We offer shipping services throughout the Netherlands, excluding frozen goods.

Delivery Timeframe

  • Delivery times are estimated, and while we strive for accuracy, we cannot guarantee exact delivery times.Delays may occur due to unexpected circumstances.
  • Estimated Times: While we aim for accuracy, please note that delivery times are estimated and may vary.
  • Unforeseen Delays: Delays could occur due to unexpected circumstances; we appreciate your understanding in such instances.

 

Pickup Option:

  • Customers have the convenient option to pick up their orders directly from our main office located at 1e Daalsedijk 222, 3513 TJ Utrecht, Netherlands (Kindly refer to the map below).
  • Frozen items are exclusively available for pick-up by appointment at our main office. 

Location of the Utrecht Pinoy Store Office: 1e Daalsedijk 222, 3513 TJ Utrecht, Netherlands